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    Drench – Frequently Asked Questions (FAQ)

    Got questions about waterproof bags? Our Drench FAQ covers everything you need to know about waterproof ratings, durability, phone compatibility, shipping, warranties, and more. Shop with confidence knowing your gear is protected with Drench.

    Yes! All Drench bags are IPX8 certified, meaning they are tested to be fully submersible and keep your belongings dry up to 3 meters underwater for 30 minutes. Whether you’re swimming, snorkeling, kayaking, or caught in heavy rain, your items stay safe and dry.

    Yes, our waterproof phone pouches and clear waist packs feature touch-screen compatibility. You can text, scroll, take photos, and even record videos without removing your phone. (Note: Fingerprint sensors may not work underwater.)

    Yes, you can make calls directly through the pouch. The material allows clear audio transmission, so you don’t need to remove your phone to answer or place a call.

    Yes. Our waterproof waist packs, wallets, and phone cases are designed with buoyant materials. When sealed properly, they float on the surface, making them easy to spot and retrieve.

    Drench products are perfect for:

    • Swimming, snorkeling, and diving

    • Kayaking, paddleboarding, and boating

    • Beach and pool days

    • Travel, festivals, and outdoor adventures
      Anywhere you need hands-free storage that’s waterproof and secure, Drench has you covered.

    We offer a variety of sizes, including:

    • Waist packs for essentials like phones, keys, and cash

    • 2L dry bags for larger gear

    • Crossbody bags for travel and daily wear

    • Compact wallets and accessories for cards and small items

    After use, especially in saltwater or chlorinated pools, rinse your Drench bag thoroughly under fresh water. Then, simply wipe it down with a damp cloth. Allow the bag to fully air dry before storing. Avoid prolonged exposure to direct sunlight when not in use, as it may affect material longevity.

    Yes. Drench offers a 60 day warranty covering manufacturing defects. If your product is damaged under normal use, please contact us with proof of purchase, and we’ll be happy to help.

    Absolutely. Our waterproof waist packs feature specialized dry-diving suit zippers that create a secure seal. As long as they are fully closed, they will not allow water to enter.

    You can purchase directly from our website or on Amazon. We ship to multiple countries, including the USA, Canada, and the UK.

    Yes! We currently ship to the USA, Canada, the UK, and select international locations. Shipping rates and times vary depending on your country.

    We recommend checking the product dimensions listed on each product page. Most pouches fit standard smartphones, but for larger devices and storage, our 2L dry bag is recommended.

    Our waist packs and crossbody bags are designed to be worn close to your body, making them a great anti-theft option for travel. The waterproof seal not only protects against water but also adds an extra layer of security.

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