frequently asked questions
Are Drench bags really 100% waterproof?
Yes! All Drench bags are IPX8 certified, meaning they are tested to be fully submersible and keep your belongings dry up to 3 meters underwater for 30 minutes. Whether you’re swimming, snorkeling, kayaking, or caught in heavy rain, your items stay safe and dry.
Can I use my phone while it’s inside the pouch?
Yes, our waterproof phone pouches and clear waist packs feature touch-screen compatibility. You can text, scroll, take photos, and even record videos without removing your phone. (Note: Fingerprint sensors may not work underwater.)
Can I make calls through the pouches, or do I need to take my phone out?
Yes, you can make calls directly through the pouch. The material allows clear audio transmission, so you don’t need to remove your phone to answer or place a call.
Will the pouches float if dropped in water?
Yes. Our waterproof waist packs, wallets, and phone cases are designed with buoyant materials. When sealed properly, they float on the surface, making them easy to spot and retrieve.
What activities are Drench bags best for?
Drench products are perfect for:
- Swimming, snorkeling, and diving
- Kayaking, paddleboarding, and boating
- Beach and pool days
- Travel, festivals, and outdoor adventures
Anywhere you need hands-free storage that’s waterproof and secure, Drench has you covered.
What sizes do the bags come in?
We offer a variety of sizes, including:
- Waist packs for essentials like phones, keys, and cash
- 2L dry bags for larger gear
- Crossbody bags for travel and daily wear
- Compact wallets and accessories for cards and small items
How do I clean and maintain my waterproof bag?
After use, especially in saltwater or chlorinated pools, rinse your Drench bag thoroughly under fresh water. Then, simply wipe it down with a damp cloth. Allow the bag to fully air dry before storing. Avoid prolonged exposure to direct sunlight when not in use, as it may affect material longevity.
Do you offer a warranty?
Yes. Drench offers a 60 day warranty covering manufacturing defects. If your product is damaged under normal use, please contact us with proof of purchase, and we’ll be happy to help.
Can I trust the zippers to be waterproof?
Absolutely. Our waterproof waist packs feature specialized dry-diving suit zippers that create a secure seal. As long as they are fully closed, they will not allow water to enter.
Where can I buy Drench bags?
You can purchase directly from our website or on Amazon. We ship to multiple countries, including the USA, Canada, and the UK.
Do you ship internationally?
Yes! We currently ship to the USA, Canada, the UK, and select international locations. Shipping rates and times vary depending on your country.
What if my bag doesn’t fit my phone or items?
We recommend checking the product dimensions listed on each product page. Most pouches fit standard smartphones, but for larger devices and storage, our 2L dry bag is recommended.
How secure are Drench bags against theft?
Our waist packs and crossbody bags are designed to be worn close to your body, making them a great anti-theft option for travel. The waterproof seal not only protects against water but also adds an extra layer of security.
